Payment Policy for Frostpronie Watches
Effective Date: January 4, 2025
At Frostpronie Watches, we are committed to providing a seamless and secure shopping experience for our customers. Our payment policy ensures that you can shop with confidence, knowing your financial information is protected. Please take a moment to review the payment options, security measures, and other relevant details below.
1. Accepted Payment Methods
We accept a variety of secure payment methods for your convenience:
- Credit and Debit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can pay securely through PayPal, which allows for fast transactions without sharing sensitive financial information.
- Apple Pay and Google Pay: These are fast, secure options for mobile payments.
- Shop Pay: This payment method allows for quicker checkouts with saved shipping and payment information for future purchases.
For international customers, you may also pay with local payment methods supported by PayPal or your chosen payment platform.
2. Payment Security
We prioritize your security and take every precaution to protect your personal and payment information. All payments made through Frostpronie Watches are processed using SSL (Secure Socket Layer) encryption, ensuring that your credit card details and personal information are transmitted securely.
We partner with trusted payment gateways and follow industry standards to safeguard against fraud and unauthorized access.
3. Currency
All transactions on our website are processed in U.S. Dollars (USD). If you are an international customer, please note that the total charge for your order will be based on the exchange rate at the time of payment. Your credit card provider or payment platform may charge additional conversion fees, which are beyond our control.
4. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase, including a summary of the items ordered, shipping address, and total amount charged. Please review this confirmation to ensure all details are correct.
If you do not receive a confirmation email, please check your spam folder. If you still cannot locate the email, contact us for assistance.
5. Sales Tax
We are required by law to collect sales tax on orders shipped to states within the U.S. where sales tax is applicable. The applicable sales tax rate will be calculated at checkout based on the shipping address provided.
International customers are responsible for paying any customs duties, taxes, or import fees required by their government. These additional charges are not included in the total price at checkout and are beyond our control.
6. Order Cancellations
If you wish to cancel your order, please contact us as soon as possible. We process orders quickly, and cancellations can only be made before the order is shipped. Once the order is dispatched, it cannot be canceled. However, you may initiate a return or exchange once you receive the item.
7. Payment Disputes and Chargebacks
We take fraudulent activities seriously. If you dispute a charge or initiate a chargeback, we will investigate the matter thoroughly. Any fraudulent chargebacks or disputes filed without valid reason may result in your account being flagged or permanently suspended.
8. Pricing and Errors
While we make every effort to ensure our prices are accurate, errors may occur. If there is a discrepancy in pricing or product availability, we will contact you to resolve the issue. You will be given the option to confirm the correct price or cancel the order for a full refund.
9. Promotions and Discounts
Frostpronie Watches offers regular promotions, discounts, and special offers. To stay updated on the latest deals, be sure to sign up for our newsletter. Discount codes may only be applied at checkout and cannot be combined with other offers unless specified.
10. Customer Support
If you have any questions about payments, refunds, or anything else, please do not hesitate to contact us at:
- Street Address: 19002 NE Jim Durham Rd, Blountstown, Florida (FL), 32424
- Phone Number: (850) 674-9678
- Email Address: info@frostpronie.com
We are here to assist you and ensure that your payment experience is secure and straightforward.
Thank you for shopping with Frostpronie Watches!